Privacy & Policy Documents

Chat2Me.AI ("we", "our", "us") is a conversational platform powered by artificial intelligence and human agents, enabling users to interact with AI-powered characters and services across multiple messaging channels. We are committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

We may collect the following types of personal information:

Information You Provide

Automatically Collected Data

Third-Party Data

We use your information to:

By using Chat2Me.AI:

We may share your data with:

All third parties are required to handle your data securely.

Your data may be processed or stored outside Australia, including in the United States and other jurisdictions where our infrastructure providers operate. We take reasonable steps to ensure overseas recipients comply with privacy standards consistent with Australian law.

We implement appropriate technical and organisational measures including:

However, no system is completely secure.

We retain personal information only as long as necessary for:

You may request deletion of your data (subject to legal obligations).

You may:

Requests can be made via: support@babeltext.com

You may also lodge a complaint with the Office of the Australian Information Commissioner.

We use cookies to:

You can manage cookies via your browser settings.

Chat2Me.AI is not intended for children under 13 (or equivalent local age requirements). We do not knowingly collect data from minors without appropriate consent.

We may update this Privacy Policy periodically. Continued use of the service constitutes acceptance of the updated policy.

Babeltext Pty Ltd

Email: support@babeltext.com

Website: https://chat2me.ai/

By accessing or using Chat2Me.AI, you agree to be bound by these Terms of Use. If you do not agree, you must not use the platform.

Chat2Me.AI provides:

You agree:

You acknowledge:

Chat2Me.AI may involve:

You consent to this blended model.

For AI creators:

You must not:

We reserve the right to suspend or terminate accounts.

We may suspend or terminate access:

To the maximum extent permitted by law:

You agree to indemnify and hold harmless Babeltext Pty Ltd from claims arising from your use of the platform.

These Terms are governed by the laws of New South Wales, Australia.

We may update these Terms at any time. Continued use constitutes acceptance.

Babeltext Pty Ltd

Email: support@babeltext.com

Website: https://chat2me.ai/

Chat2Me.AI is committed to safe, ethical, and responsible use of artificial intelligence. This policy outlines how we design, deploy, and govern AI systems across the platform.

**Safety First** — We actively implement safeguards to prevent harmful, abusive, or illegal outputs; reduce misinformation and hallucinations; and detect and manage high-risk interactions.

**Human Oversight** — AI responses may be monitored or supplemented by human agents. Escalation pathways exist for sensitive or complex cases.

**Transparency** — Users are informed when interacting with AI systems. AI-generated responses may not always be accurate or complete.

Users must not use Chat2Me.AI to:

We apply additional safeguards for:

Where appropriate, users may be redirected to verified resources or encouraged to seek professional support.

Chat2Me.AI integrates AI services including:

These providers operate under their own safety, compliance, and data handling frameworks.

We continuously:

Users can report unsafe or inappropriate outputs via: support@babeltext.com

These Creator Terms apply to individuals or entities ("Creators") who submit, operate, or monetise AI characters or services on Chat2Me.AI.

Creators:

Creators agree:

We may suspend or terminate Creator participation:

These guidelines define acceptable behaviour for all users interacting on Chat2Me.AI.

Users must:

You must not:

When engaging with mental health, personal crisis, or vulnerable individuals — users should act responsibly and not exploit or mislead others.

We may:

Report violations via: support@babeltext.com

Services are offered on a subscription and/or usage basis. Billing is processed securely via Stripe.

Subscriptions automatically renew unless cancelled. You authorise recurring charges to your payment method.

Prices are displayed at time of purchase. We may change pricing with prior notice.

You may cancel at any time via your account settings. Cancellation takes effect at the end of the current billing period.

Payments are non-refundable except where required by law. No partial refunds for unused periods.

If payment fails, access may be suspended and we may retry billing.

Prices may include or exclude applicable taxes. You are responsible for any applicable taxes.

Chat2Me.AI utilises third-party AI infrastructure including:

AI models generate responses based on patterns in data. Outputs may be inaccurate, incomplete, or contextually inappropriate. Users should not rely on AI outputs as sole sources of truth.

Inputs may be processed by third-party AI systems to generate responses. Data handling is subject to our Privacy Policy and AWS and Anthropic data handling practices.

We implement:

AI responses do not constitute medical advice, legal advice, or financial advice. Always consult qualified professionals.

While Chat2Me.AI may not yet be formally certified, it is architected in alignment with SOC 2 principles, including Security, Availability, Confidentiality, and Processing Integrity.